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We know that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting the Secure-A-Pet Online Store, you are accepting the practices described in this Privacy Notice.
- What Personal Information We Collect
- Purchase Information
- Cookies and Other Computer Information
- Contacting Secure-A-Pet Inc
- How We Use Your Personal Information
- How You Can Control the Use of Your Personal Information
- How We Protect the Security of Your Personal Information
- How You Can Decide What Marketing Communications You Receive From Us
- More About Your Privacy
- Changes to the Secure-A-Pet Privacy Policy
What Personal Information We Collect
We collect personal information that you provide when using the Secure-A-Pet web site. This information includes your email address and a password when you create your Secure-A-Pet account. You can browse our online store without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features. We may also ask for personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity.
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Purchase Information
When you make a purchase from Secure-A-Pet, we collect your name and payment method information, such as credit card or checking account information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at Secure-A-Pet, you can choose to save your billing information in "Your Account." You can also save one or more shipping addresses in your Secure-A-Pet Address Book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click " Credit Card Information", "Checking Account Information", "Address Book" or "Change Name, Email & Password" and edit or delete whatever personal information you wish.
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Cookies and Other Computer Information
When you visit Secure-A-Pet, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online shopping experience.
You can choose to browse on Secure-A-Pet without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of our site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to Secure-A-Pet. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.
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Contacting Secure-A-Pet Inc
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.
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How We Use Your Personal Information
Information we collect on Secure-A-Pet may be used to enhance your shopping experience in the following ways:
- Deliver merchandise that you purchase online
- Register you as a member of Secure-A-Pet
- Prevent fraud and bill you for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Communicate great values and featured items to you
- Find and stock the products you want
- Customize your shopping experience
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How You Can Control the Use of Your Personal Information
You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information", "Address Book" or "Change Name, Email & Password" and edit or delete whatever information you wish.
Do not share your Secure-A-Pet password with anyone. Other than on our site, Secure-A-Pet will never ask you for your password.
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How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.
Secure-A-Pet has also obtained a digital certificate from Geo Trust., a leading provider of Internet trust services. When you enter a secure portion of our site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Secure-A-Pet web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you created an account at Secure-A-Pet (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Secure-A-Pet will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.
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How You Can Decide What Marketing Communications You Receive From Us
Secure-A-Pet may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to Your Account, sign in, click "Newsletter Email Preferences" and remove the check in the box next to the online email newsletter(s) you would no longer like to receive. Please allow up to 24 hours for us to process your request.
The only email messages you will receive from Secure-A-Pet when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site.
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More About Your Privacy
We realize that making purchases at Secure-A-Pet, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or checking account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at Secure-A-Pet or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
We at Secure-A-Pet do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.
If you have an account at Secure-A-Pet and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information" "Address Book" or "Change Name, Email & Password" and edit or delete whatever personal information you wish.
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Changes to the Secure-A-Pet Privacy Policy
This Privacy Policy was last updated on May 1, 2004. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes.
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Conditions of Use
If you choose to visit Secure-A-Pet Online Store, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state/province.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
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